Home
About Us
Our Clients
Our Team
Training Courses
Leadership & Management
Change Management
Coaching for Performance
Critical Conversations
Delegation Skills
Emotional Intelligence - Introduction
Empathy
Employee Attachment & Engagement
Feedback - Giving & Receiving
Goal Setting
Keeping Teams on Target
Leadership for Team Leaders
Leading & Motivating Your Team
Mentoring for Maximum Results
New Leaders
Performance Assessment
Presenting to Influence
Presenting to Influence (Advanced)
Proposal Writing Today
Recruitment Excellence
Report Writing Today
Team Meeting Facilitation
Communication Skills & Emotional Intelligence
Communication Excellence
Conflict Management
Critical Conversations
Email Writing Today
Emotional Intelligence - Introduction
Emotional Self Control
Empathy
Influencing Skills
Modern Standards for Business Writing
Presenting to Influence
Presenting to Influence (Advanced)
Proposal Writing Today
Report Writing Today
Self Confidence Development
Professional Development
Conflict Management
Email Writing Today
Emotional Self Control
Empathy
Goal Setting
Influencing Skills
Managing Up!
Mentoring for Maximum Results
Modern Standards for Business Writing
Negotiation Skills
Presenting to Influence
Presenting to Influence (Advanced)
Proposal Writing Today
Report Writing Today
Self Confidence Development
Time Management Excellence
Sales & Service
Email Writing Today
Emotional Intelligence - Introduction
Influencing Skills
Modern Standards for Business Writing
Negotiation Skills
Performance Assessment
Presenting to Influence
Proposal Writing Today
Report Writing Today
Self Confidence Development
Service Excellence
Awards
Knowledge Centre
Search
» Keyword
»
All Courses
»
Courses A-Z
CONTACT US
Professional Development
Email Writing Today
Related Courses
» Conflict Management
» Email Writing Today
» Emotional Self Control
» Empathy
» Goal Setting
» Influencing Skills
» Managing Up!
» Mentoring for Maximum Results
» Modern Standards for Business Writing
» Negotiation Skills
» Presenting to Influence
» Presenting to Influence (Advanced)
» Proposal Writing Today
» Report Writing Today
» Self Confidence Development
» Time Management Excellence
Email Writing Today
This course teaches participants to write clear, concise and professional emails to ensure they present themselves, their team or company in the best light to clients.
Participants will learn strategies for writing emails which will be opened and acted upon - not ignored or deleted - by their readers.
The course also explores the principles of tone, word usage, sentence construction and content structure of emails so they are understood after one reading.
Participants will also be given guidelines on the practice of 'netiquette'.
The key learning objectives of this course typically include:
• When to use email
• Subject line activity
• When to avoid using email
• Strong leads
• Addressing options (To /Cc /Bcc)
• Composing an email
• Organising your information
• Structure and style
• Setting the right tone
• Spelling counts!
• Punctuation traps
• Modern day grammar
• Appropriate tone and formality
• Polishing your cyber manners
• Dodging conversational pitfalls
• How to avoid "flame" emails
• Powerful subject lines
• Netiquette guidelines
%3ctable border%3d%270%27 style%3d%27display%3ainline%27 id%3d%27RadWMinimized%7b0%7d%27 class%3d%27RadWMinimizedActive%27 cellspacing%3d%270%27 cellpadding%3d%270%27%3e %3ctr class%3d%27RadWTitleRow%27%3e %3ctd%3e %3cimg class%3d%27RadWIcon%27 src%3d%27%7b3%7d%27 align%3d%27absmiddle%27 border%3d%270%27%3e %3c/td%3e %3ctd style%3d%27vertical-align%3amiddle%3b%27 nowrap%3e%3cdiv style%3d%27padding%3a1px%3bwidth%3a40px%3boverflow%3ahidden%27 %3e%3cspan id%3d%27RadWMinimizedTitle%7b0%7d%27 onselectstart%3d%27return false%3b%27 class%3d%27RadWTitleText%27%3e%7b4%7d%3c/span%3e%3c/div%3e%3c/td%3e %3ctd nowrap%3e %3cimg class%3d%27RadWButton%27 style%3d%27vertical-align%3amiddle%3bborder%3a0%27 src%3d%27%7b2%7dImg/Restore.gif%27 id%3d%27RadWMinimizedRestore%7b0%7d%27 onclick%3d%27%7b1%7d.Restore%28%29%27/%3e %3c/td%3e %3ctd nowrap%3e %3cimg class%3d%27RadWButton%27 style%3d%27vertical-align%3amiddle%3bborder%3a0%27 src%3d%27%7b2%7dImg/Close.gif%27 id%3d%27RadWMinimizedClose%7b0%7d%27 onclick%3d%27%7b1%7d.Close%28%29%27/%3e %3c/td%3e %3c/tr%3e %3c/table%3e
%3cstyle%3e body %7b background%3a white%3b font%3a normal 12px Arial%2c Verdana%2c Sans-serif%3b overflow%3a hidden%3b height%3a 100%25%3b %7d .Button %7b background%3a url%28%7b2%7d/Img/modalBtnBg.gif%29%3b border%3a 0px%3b width%3a 78px%3b height%3a 20px%3b color%3a %23333%3b font%3a normal 11px Verdana%2c Arial%2c Sans-serif%3b margin-bottom%3a 8px%3b %7d .FixedDiv %7b font%3a normal 11px Verdana%2c Arial%2c Sans-serif%3b color%3a black%3b text-align%3a center%3b %7d %3c/style%3e %3cdiv class%3d%27FixedDiv%27%3e %3cbr /%3e%3cbr /%3e %3cimg align%3d%27absmiddle%27 style%3d%27vertical-align%3amiddle%3bborder%3a0%27 src%3d%27%7b2%7dImg/AlertIcon.gif%27 /%3e %7b6%7d %3cbr /%3e%3cbr /%3e %3c/div%3e %3ccenter%3e %3cbutton class%3d%22Button%22 onclick%3d%22GetRadWindow%28%29.Close%28%29%22%3b%3e %3cscript%3e document.write%28GetRadWindow%28%29.GetLocalizedString%28%22Ok%22%29%29%3b %3c/script%3e %3c/button%3e %3c/center%3e %3cembed src%3d%22%7b2%7dImg/alert.wav%22 height%3d%220%22 width%3d%220%22 style%3d%22display%3a none%3b%22%3e%3c/embed%3e
%3cstyle%3e body %7b background%3a white%3b font%3a normal 11px Arial%2c Verdana%2c Sans-serif%3b overflow%3a hidden%3b %7d .Button %7b background%3a url%28%7b2%7d/Img/modalBtnBg.gif%29 no-repeat%3b border%3a 0px%3b width%3a 78px%3b height%3a 20px%3b color%3a %23333%3b font%3a normal 11px Arial%2c Verdana%2c Sans-serif%3b margin%3a 2px%3b %7d .FixedDiv %7b font%3a normal 11px Arial%2c Verdana%2c Sans-serif%3b margin%3a 3px%3b color%3a black%3b text-align%3a center%3b %7d %3c/style%3e %3cdiv class%3d%27FixedDiv%27%3e %3cbr /%3e %3cimg align%3d%27absmiddle%27 style%3d%27vertical-align%3amiddle%3bborder%3a0%27 src%3d%27%7b2%7dImg/AlertIcon.gif%27 /%3e %7b6%7d %3cembed src%3d%22%7b2%7dImg/alert.wav%22 height%3d%220%22 width%3d%220%22 style%3d%22display%3a none%3b%22%3e%3c/embed%3e %3c/div%3e %3cbr%3e %3ccenter%3e %3cbutton class%3d%22Button%22 onclick%3d%22GetRadWindow%28%29.ModalDialogCallBack%28true%29%22%3e %3cscript%3e document.write%28GetRadWindow%28%29.GetLocalizedString%28%22Yes%22%29%29%3b %3c/script%3e %3c/button%3e %3cbutton class%3d%22Button%22 onclick%3d%22GetRadWindow%28%29.ModalDialogCallBack%28false%29%22%3e %3cscript%3e document.write%28GetRadWindow%28%29.GetLocalizedString%28%22No%22%29%29%3b %3c/script%3e %3c/button%3e %3c/center%3e
%3cstyle%3e body %7b background%3a white%3b font%3a normal 11px Verdana%2c Arial%2c Sans-serif%3b overflow%3a hidden%3b %7d .Button %7b background%3a url%28%7b2%7d/Img/modalBtnBg.gif%29 no-repeat%3b border%3a 0px%3b width%3a 78px%3b height%3a 20px%3b color%3a %23333%3b font%3a normal 11px Verdana%2c Arial%2c Sans-serif%3b margin%3a 2px%3b %7d .FixedDiv %7b font%3a normal 11px Verdana%2c Arial%2c Sans-serif%3b margin%3a 3px%3b color%3a black%3b text-align%3a center%3b %7d %3c/style%3e %3cdiv class%3d%27FixedDiv%27%3e %3ccenter%3e %3cbr /%3e %3cimg align%3d%27absmiddle%27 style%3d%27vertical-align%3amiddle%3bborder%3a0%27 src%3d%27%7b2%7dImg/AlertIcon.gif%27 /%3e %7b6%7d%3cbr /%3e%3cbr /%3e %3cinput type%3d%27textbox%27 style%3d%27width%3a200px%27 id%3d%27TextBox%27 style%3d%22border%3a solid 1px %23333%3b%22 /%3e %3cembed src%3d%22%7b2%7dImg/alert.wav%22 height%3d%220%22 width%3d%220%22 style%3d%22display%3a none%3b%22%3e%3c/embed%3e %3c/center%3e %3cbr /%3e %3ccenter%3e %3cbutton class%3d%22Button%22 onclick%3d%22GetRadWindow%28%29.ModalDialogCallBack%28document.getElementById%28%27TextBox%27%29.value%29%3b%22%3e %3cscript%3e document.write%28GetRadWindow%28%29.GetLocalizedString%28%22Ok%22%29%29%3b %3c/script%3e %3c/button%3e %3cbutton class%3d%22Button%22 onclick%3d%22GetRadWindow%28%29.Close%28%29%22%3e %3cscript%3e document.write%28GetRadWindow%28%29.GetLocalizedString%28%22Cancel%22%29%29%3b %3c/script%3e %3c/button%3e %3c/center%3e %3c/div%3e